Privacy Policy
Rift Crew is a game you play inside Discord, or in your web browser signed in with Discord. It is in alpha testing. This page explains what information the game collects, why, who can see it, and how to get it deleted.
What we collect
From Discord, when you sign in. The game asks Discord for basic profile access
(the identify permission). That gives us your Discord user ID, your username or display name,
and your avatar. We keep your user ID and name; we don't keep or show your avatar. We do not
get your email address, password, friends, your messages or your voice.
Your list of servers. The game also asks for the guilds permission: the
list of Discord servers you're in. The game keeps only the servers' IDs (not their names or your roles), so
your Live games list can show you the games running in them. Each sign-in refreshes the list, dropping
servers you've left, and a server is forgotten 30 days after the last sign-in that listed it. In the
Activity you can decline it and still play; you'll then see games only in the servers you've played in.
Your game data. Your pilot's name, class, level, experience, in-game credits, items, materials, ships, appearance and records; which items you've found (your Collection, kept until you delete your pilot); the blueprints you've collected and the collection rewards you've earned; the missions you play (when, which crew, and the results); weekly leaderboards; Arena duel, casino and bounty results; and Hall of Fame entries for retired pilots. In-game credits and items have no real-money value.
Gameplay records for balancing. To keep the game fair and fun, it records how each mission went for each pilot (your class, level, gear and its stats, perks, whether you went down, the damage you dealt and what you earned), what you craft, salvage, upgrade, repair and buy, when you gain a level, and what expeditions and contracts bring back. These are linked to your pilot's ID, used only to balance the game, and deleted after 90 days.
Feedback you send. If you use the Feedback page, we keep what you send (your ratings, what you wrote and what you were doing), your pilot's ID and name, the game's version and the date, so we can read it and improve the game. It's deleted after a year. Please don't put personal details in it.
Where you play. The ID of the Discord server and channel (or the DM or group DM) a mission runs in, so results and leaderboards go to the right place. The game also remembers which servers and DM calls you've played in (their IDs, and when you last played there), so your Live games list can show you the games running in them; each is forgotten 30 days after you last played there. It also remembers which crew you're in (the game room's ID), so your crew stays together between missions and after the game restarts, until you leave it; a crew nobody has flown with for 30 days is forgotten. To keep that list to games you're allowed to see, the game's bot asks Discord whether you're still in that server, and reads your roles and channel permissions there. It uses these only in memory, for a few minutes, and never saves them. If you use the game's admin tools for a server, the bot checks your roles in that server to confirm you're allowed to, and admin actions (who did what, to whom, when, and any reason given) are logged for that server's admins, and deleted after 90 days.
Technical logs. Like most websites, our server logs each request: your IP address, the time, the page or action requested, and your browser type. We use these to keep the game running and to stop abuse. They are deleted after 30 days.
On your device. The game saves your music and sound settings in your browser's local storage. The browser version also keeps you signed in there for 30 days (until you sign out), and sets one cookie for the few minutes you spend on Discord's sign-in page, to check it's really you coming back. We don't use ads, analytics or tracking of any kind.
How we use it
- To sign you in and save your progress.
- To run the game: crews, missions, leaderboards and other multiplayer features.
- To post mission results in the Discord channel where the mission was played.
- To fix bugs, balance the game, and prevent cheating and abuse.
We never sell your information or use it for advertising.
Who can see it
- Other players see your display name, pilot, level, gear and results in the game and on leaderboards, including the game-wide boards that every Rift Crew player can see (they show your name and results, never which server you play in). Players with you in the Station's Arena see the biggest of its stakes you could put up right now, so nobody challenges you for more than you have (never your balance).
- People in the Discord channel where you play see the mission results the game posts there, which include crew names. The game only posts a mission's results in the channel it was played in (or the channel that server's admins picked for results).
- A server's admins (people Discord lets manage that server) see, in the game's Admin tab, every pilot who has played in their server: name, class, level, how many missions they've played there, when they last played there, whether they're online now, and whether they're blocked from missions there and why. They also see that server's admin log.
- Players who have played Rift Crew in the same Discord server or DM call in the last 30 days (or, for a server, signed in to the browser version as one of its members) see the lobbies and missions running there in their Live games list (the server's name, the mission, and the names of the crew and of the people there), and can join them from another channel. In a server, only people who are still members and can see that voice channel themselves see its games.
- Players who share a Discord server with you see a lobby or mission you start in the browser version (your name, the mission, the crew, and the name of a server you share), but only in servers that have added Rift Crew, and only the one you pick if you choose a single server; never if you set it to Invite only. Which server you picked is kept on your pilot (its ID) and shown only to you. To know which servers have added Rift Crew, the game's bot reads the list of servers it's in (their IDs and names) and keeps it in memory for a few minutes. Anyone you send an invite link can see and join that game while it's open.
- Everyone, including visitors to the game's website who haven't signed in, sees a lobby whose Captain made it public: the Captain's display name, the mission and how many seats are taken. Signed-in players also see the crew's names in their games list, and anyone who joins sees the crew. A public game never shows which server or channel it's in. Server admins can turn public lobbies off for their server.
- Our hosting provider, DigitalOcean, runs the server that stores the game's data, in the United States.
- Discord handles your sign-in, and the results messages the game posts, under Discord's Privacy Policy.
- Authorities, only if the law requires it.
How long we keep it
We keep your game data while your pilot exists. Gameplay records for balancing are deleted after 90 days. Feedback you send is deleted after a year, and server admins' action logs after 90 days. Logs are deleted after 30 days. Backups of the game's data (our own, and our hosting provider's snapshots of the server) are kept for up to 30 days, so deleted data can remain in a backup until it ages out. We keep a list of deletion requests that holds only a one-way hash of each Discord user ID and the date; if we ever restore a backup, we use that list to delete your data again straight away. Because the game is in alpha, we may reset progress for everyone between test rounds, which deletes game data. When Alpha 0.2.0 began with fresh data for everyone, we kept a copy of the game's data as it stood at the end of Alpha 0.1.0, as an archive, with no end date; only we can open it. It keeps that data as it was then, including gameplay records and admin logs that the game itself would have deleted after 90 days. Deletion requests and copies of your data cover the archive too, and the deletion list above applies to it.
Your choices
- Delete your data: email you@example.com and include your Discord user ID. Within 30 days we'll delete your pilot, gear, progress, Hall of Fame entries, gameplay records, sign-in link and the list of where you've played; in records other players share (mission history, duels, leaderboards, admin logs) your name becomes "Former pilot", and notes admins wrote about you are cleared, in the game and in the Alpha 0.1.0 archive. Mission results the game already posted in Discord channels are Discord messages: they stay after we delete your data, and that server's admins can remove them.
- Start over: Delete pilot in the Captain's Quarters deletes your pilot, gear and progress straight away so you can make a new one. Your name stays in shared records like mission history, and your gameplay records stay until they're 90 days old, and it doesn't reach the Alpha 0.1.0 archive; to have those removed too, ask us as above.
- Get a copy: ask the same way and we'll send you what we hold about you, the Alpha 0.1.0 archive included.
- Stop sharing: remove Rift Crew in Discord under User Settings → Authorized Apps. This stops new information reaching us; ask us to delete what we already have.
We may ask you to confirm the request from your Discord account so no one else can delete your pilot.
Children
Rift Crew is not meant for children under 13, and players must meet Discord's minimum age where they live. If we learn we hold information about a child under 13, we'll delete it.
Changes
If we change this policy, we'll update the date at the top. If the change is significant, we'll also announce it in the game or in Discord.
Contact
For anything about your privacy, email you@example.com.